June 17, 2010 – Day 4

The first day home after a trip makes me feel like I am going mad. Hundreds of e-mails and regular letters from editors and readers to answer, packages to open, chores to put off another day and just trying to wrap my head around what guns need tested and articles need written.

I did find a package on my desk from RCBS. Last week before I left I called their customer assistance line to order the sky-screen supports for their new Ammomaster chronograph. I’ve been using this chrony for about four months and really like it. However, during a test of slug guns for American Hunter magazine the supports on my unit were damaged by slug sabots.

I explained this to the customer service rep and he said, “We’ll get a set right out to you. I’ll just note they were not in the box when you unpacked it.”

I thought that was cool. And, no, this was not a gunwriter gift. I never mentioned my occupation and fully intended to pay for the items my stupidity damaged.

This just proves what I have been saying for a long time; Reloading tool companies have the best customer service in ANY industry.


About gunwriter

Born and raised in the West Virginia hills, Richard literally grew up in the woods. He has chased coon hounds until daylight, waited out whitetails perched high in an oak, canoed the New River and hunted from the Montana Mountains to the Green Hills of Africa. During service in the Army and later as a municipal police officer and Special Agent with the railroad police, Richard obtained numerous certifications in small arms instruction. He has trained military personnel, law enforcement officers and civilians in the application of firearms for defensive, competitive and recreational use. Richard won the West Virginia Governor’s Twenty Award for law enforcement, the West Virginia National Guard State Pistol Competition and earned his Distinguished Medal with pistol. Badge turned in, Richard is now a contributing editor for several magazines. He was the compiling author of the book, Rifle Bullets for the Hunter and conceptualized and contributed to Selecting and Ordering a Custom Hunting Rifle. Richard also contributed a chapter to the John Velke book, The True Story of the Baldwin-Felts Detective Agency. Richard has patents on a riflescope reticle and a revolutionary bullet testing media. A hillbilly at heart, Richard lives on Shadowland - his shooting range in West Virginia - with the most understanding wife in the world, their three kids and a very protective ridgeback hound.
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One Response to June 17, 2010 – Day 4

  1. Pingback: Tweets that mention June 17, 2010 – Day 4 | EMPTY CASES -- Topsy.com

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