The first day home after a trip makes me feel like I am going mad. Hundreds of e-mails and regular letters from editors and readers to answer, packages to open, chores to put off another day and just trying to wrap my head around what guns need tested and articles need written.
I did find a package on my desk from RCBS. Last week before I left I called their customer assistance line to order the sky-screen supports for their new Ammomaster chronograph. I’ve been using this chrony for about four months and really like it. However, during a test of slug guns for American Hunter magazine the supports on my unit were damaged by slug sabots.
I explained this to the customer service rep and he said, “We’ll get a set right out to you. I’ll just note they were not in the box when you unpacked it.”
I thought that was cool. And, no, this was not a gunwriter gift. I never mentioned my occupation and fully intended to pay for the items my stupidity damaged.
This just proves what I have been saying for a long time; Reloading tool companies have the best customer service in ANY industry.